For whom?

You have already learned good Problem Solving & RCA basic skills in an RCA- or PSDM-training and you want to become even better in working together and leading RCA's. You also want to get the best out of your colleagues and you are willing to take control of the research team.

After the training you can

• You can organize short effective RCA sessions in small teams to gain quick insight
• You can organize and guide RCA sessions with multidisciplinary teams to find a problem down to the bottom
• You provide clear and professional RCA fact sheets and RCA reports
• You can work in different roles (problem owner, expert and independant facilitator)
• You know the method and trust the process, no matter how difficult the problem may seem
• You can set up the routine that’s helping colleagues analyze incidents faster and actually solve problems.

Contents of the Facilitator training Problem Solving & Root Cause Analysis (RCA)

This 5-day training consists of 2 blocks with coaching in between in carrying out practical assignments. You learn to master the method completely and receive professional and personal feedback on how you facilitate. Certification follows, after a real facilitation of a current problem in a company.

Structure of the Facilitator-training Problem Solving & RCA

Kick-off (1 day)
During the kick-off we will once again put the finishing touches on the methods you have learned. We discuss the basic principles for an effective RCA-Facilitator.
Block 1
In 2 days plus 1 evening you will learn everything about the conceptual skills, methodical deepening and roles & responsibilities during sessions. You will practice a lot and you will get feedback right away.
Block 2
In 2 days plus 1 evening you will learn all the necessary facilitator skills: leading sessions, effective communication, personal effectiveness, dealing with resistance and preventing conflicts. Of course there is also a lot of practice in these 2 days in combination with the RCA-methods.

You receive the "Problem Solving & RCA Advanced Facilitator" certificate as proof of competence. And be welcome in our Facilitator network: The FIRM.

Also become a certified Problem Solving & RCA-Facilitator 

Do you like to become that critical and creative Problem Solving & RCA-Facilitator? Register today for the Problem Solving & Root Cause Analysis open Facilitator-training. Reserve your preferred date. Or choose an in-company training. We will then tailor the training to your organization and your situation. Prefer more information first? Please feel free to contact us.

Why the Facilitator-training Problem Solving & Root Cause Analysis

• More direction, more structure, more results
• Learn from highly experienced RCA facilitators
  
• Proven method, immediately applicable

Training overview