RCA from the biggest IT outage in history

10-09-2024 On 19 July, much air traffic was down, payment systems were unavailable, and operations were cancelled. The cause? A crashed computer. Affectionately called a Blue Screen Of Death (BSOD). A Windows computer that needs to be manually restored. IT experts worked for days to restore all computers and 3 weeks later CrowdStrike's RCA appeared.

CrowdStrike’s RCA (Root Cause Analysis) reveals How it happened, Why and What has changed...in the biggest IT outage in history. The original RCA document consists of 12 pages...

If you want a quick oversight, check our CoThink Event Map by Bart Smit.

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